This is a general overview of installation, setup, and usage of the Five9 Google Chrome Extension. Prior to installation, ensure an appropriate Five9 ADT license is obtained.
If the set up doesn't launch automatically, check your Download folder to open the Five9 Softphone Installation Wizard (.msi file).
Once the Chrome Store Five9 extensions and the Five9 Vision extension have been installed, accept the prompted permissions request.
Once logged in, a menu can be see on the top left of the application window. When a call is received, Vision will search for a subscriber with a matching phone number.