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  • KNOWLEDGE BASE
  • Public Shopping Cart

Public Shopping Cart

subscribers basics payments

The public shopping cart allows subscribers to sign-up or show interest in a service offering. 

  • View Public Shopping Cart
  • Portal Account User Registration Required
  • Require Payment at Checkout

View Public Shopping Cart 


The public shopping cart homepage can display service areas in varying states of construction. The service area status key lists the different statuses of the service areas.

This tool allows potential subscribers to indicate interest in a planned service area, and makes it easy for them to check up on the service area status as it moves through the phases of construction. 

The gray circles on the map indicate a subscriber address. This can be a useful tool to pinpoint popular neighborhoods within a larger service area, or to identify areas where service sign-ups are lacking.

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Click on a service area to view the service area description. Make changes to this description under service area management and toggle to display or hide the service area statuses in the sidebar. 

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Click on the service area title to only view details of that specific service area. In this instance, the description will be displayed on the sidebar.  

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The subscriber has the option to search for service two different ways — either by inputting their address, or dropping a pin directly on their rooftop. 

Dropping and moving a pin onto the rooftop ensures that the address is entered as precisely as possible into the system. Select CONFIRM to verify that the address is correct, or CHANGE ADDRESS to change the address. 

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Confirming that the address is correct will then prompt the address to be validated based on mailing records. 

Selecting the accurate address from the menu list will redirect the subscriber to the shopping cart. Skipping address verification makes it unable to be added into the system. 

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Service offers are specific to each service area and allow packages and prices to change between service areas if desired. This ensures a subscriber will only see active offers in their area. 

Filter the type of service offer displayed by selecting or deselecting the available options to the left of the offers. 

Click the plus-circle (1).svg icon next to the desired offer to add it to the shopping cart. 

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Review the selected offer(s), then click CONFIRM OFFER SELECTION to proceed. 

Select the close.svg next to the offer to remove it from the shopping cart. 

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After confirming their offer selection, the subscriber will be prompted to input their contact information and an invoice delivery method preference.  

Invoices can either be delivered in the mail or by email and selecting an invoicing preference now will save that information for future invoices. The invoice will be sent when it is generated for the billing cycle, not at the time of sign-up. Click CHECK OUT to proceed. 

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The following confirmation message will display after a successful sign-up. You can add to the existing confirmation message under service area management. 

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Portal User Account Registration Required 


Requiring the subscriber to create an account when they sign-up for service is an additional feature available in the shopping cart.

Requiring registration when the subscriber initially requests service makes it easier down the road to actually deliver service to every address that indicated interest. Entering the subscriber's information into the system at the beginning of the process makes it easier to communicate with them from start to finish, and is one less thing for them to worry about completing. 

The subscriber will be prompted to identify their address in the shopping cart and validate that address. 

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After validating their address, the subscriber will be directed to their shopping cart with available offers in their service area. 

Select the desired offer and click CONFIRM OFFER SELECTION. 

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This is where the subscriber will be prompted to create their account. 

They will be asked to input their contact information and create a username and password. 

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Toggle to receive either a mailed or emailed invoice, then select CHECK OUT to proceed. 

The following confirmation message will display upon checkout and account creation. 

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Require Payment at Checkout 


Requiring payment at checkout allows you to be paid when service is ordered and before it is even installed. This tool also makes it possible to charge a standard fee for service sign-ups in an area where construction has yet to take place.

Select the desired offer in the shopping cart and click CONFIRM OFFER SELECTION.

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Input the contact information and select an invoice preference, then click PROCEED TO CHECKOUT.

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Select a payment type from the dropdown menu, then enter the payment type information. Select CHECKOUT to confirm the payment. 

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