Basic Navigation of Vision
The foundation of Vision is location based. Everything from a subscriber to hardware is stacked on top of a location. Based on your role, you are involved in different cycles of learning. Software transitions can be complex; however the Support Team is here to lead your team into the transition. We will help build processes and best practices within the system. Listed below are outlines of training sessions the Support Team facilitates. Training will fluctuate based on need, and each training will build upon the next. Practicing these skills will be built into the training and we highly recommend spending time in the system on these touchpoints. The training courses are meant to facilitate questions and that steers us to understand what topics to address next.
Every tool in Vision is going to become more familiar as you work in the system. Vision is designed to be clickable. As a tip, you can always right click to open a page in a new tab, and you can always click the back button.
Check out the Training Curriculum Center to get an overview of what Vision is capable of doing and somethings you should learn when you first get into the software.
To get an understanding of all the tools Vision offers check out the video below to learn about their uses and some tips on how to use them effectively.