• Fundamental Logo

    Vision Support

  • Menu
  • KNOWLEDGE BASE
    • Admin Utilities
      • Authorization
      • Calendar
      • Company Wide Dashboards
      • Contract Management
      • Credits
      • Locations
      • Network Events
      • Preseem Packages
      • Service Area Management
      • Service Items
      • Service Offers
      • Service Packages
      • Mass Shopping Cart
      • Subscriber Management
      • Email Templates
      • Support SMS
      • Tickets
      • Users
      • Workflows
    • Dashboard
      • Map Layers
      • Report Cards
      • Company Dashboard
    • Calendars
    • Contractor Portal
    • Inventory
      • Manufacturers
      • Purchase Orders
      • Vendors
      • Warehouse
    • Network
      • Circuits
      • Events
      • Hardware
      • IP Addresses
      • Monitoring
        • Monitoring Templates
      • Outside Plant
        • Contractor Users
      • Phone
      • VLANs
    • Operations
      • Billing
        • Batch Notifications
        • Batch Transactions
        • Check Processing
        • Credit Receipts
        • Invoices
        • Invoiced Packages
        • Payment Receipts
        • PDF Settings
        • Bill Message Admin
        • Reports
      • Inventory
        • Report Builder
        • Warehouses
      • Marketing
      • Network
        • Audits
        • Network Events
        • Reports
        • Report Builder
        • Track Your Truck
      • Regulatory
      • Projects
      • Subscribers
      • Tickets
      • Workflows
    • Portal
      • Quick Pay
    • Public Shopping Cart
    • Subscribers
      • Account Page
      • All
      • Attachments
      • Calendar
      • Contacts
      • Invoices
      • Locations
      • Notes
      • Onboarding
      • Payments
        • Recurring Payments
        • Credits
      • Portal
      • Reports
      • Services
      • Summary
        • System Cards
      • Tags
      • Tickets
    • User Settings
    • Workflow Processes
  • Roles
    • Administrators
    • Billing Department
    • Customer Service
    • Field Techs
    • Inventory
    • Marketing
    • Network Ops
    • Outside Plant
    • Point-of-Contact
    • Tech Support
  • Resources
    • Blog Posts
    • FAQ
    • How-to Videos
    • Icon Glossary
    • Implementation Process
    • Key Terms
    • Learn the Basics
    • Mobile Navigation
    • Search Tips
    • Training Curriculum
  • Integrations
    • 3-GIS
    • Calix Integration
    • Clearcable
    • Facebook / Meta
    • MikroTik
    • Preseem Integration
    • Ubiquiti Networks Integration
    • Five9
  • SUPPORT
    • Contact Us
    • Release Notes
    • Meet the Team
    • Training Expectations
    • User Conference 2023
  • KNOWLEDGE BASE
  • Network
  • Monitoring
  • Monitoring Templates

Monitoring Templates

network monitoring templates

Monitoring Templates measure the responsiveness of your Network and Hardware and allow you to take action based on that data. 

The Vision tenant provides a default monitoring template of ICMP ping, but also supports SNMP for gathering detailed information about your network. 

Monitoring can be expanded to meet your business needs based off of your device type. 

  • View Monitoring Template
  • Add Monitoring Template
    • Add Item
    • Add Trigger 
    • Add Macro
  • Edit Monitoring Template
    • Edit Item 
    • Edit Trigger
    • Edit Macro 
  • Link Templates

Please reach out to the Vision Support Team with any additional questions regarding configuring Monitoring Templates. 


View Monitoring Template


Click on a specific Template to view more details.

The Monitoring Template will display the affiliated Macros, the specfic data points that it is gathering and any triggered actions based on the data gathered.

Click on the red X next to a line item to remove that specific macro, item or trigger. 

The Template name, description and any other linked templates will display at the top of the page.

To unlink a Template, click the red X next to the Linked Templates line item. 

Select EDIT in the bottom righthand corner to make changes to the Template, or DELETE to remove the Template. 

view-template- #1.JPG  
view-template-2.JPG

Add Monitoring Template


To create a new Template, click on the plus-circle (1).svg button in the righthand corner of the Monitoring Templates page. 

Input a name and description for the Template, then click SUBMIT. 

After creating the Template, you will be given the option to add macros, items and triggers, or link Templates. 

add-template.JPG

Add Item


An item will gather specific data points about the piece of Hardware that the Template is Monitoring. 

Click on the plus-circle (1).svg button in the righthand corner of a specific Template to add an Item. 

Input the item name and select the type and type of information from the dropdown menu. Some Templates will require a specific key, like a SNMP OID, to be input here as well. 

Make changes to the units and interval sections to dictate how frequently data will be gathered.

Check the box in the bottom left to determine whether the item will be enabled or disabled, then click SUBMIT. 

add-item.JPG

Add Trigger


A Trigger notifies you if data gathered by an item is outside of the allowed parameters. For example, an Item that monitors the ICMP ping status of a tower could have a Trigger that is set to notify you if the tower is pinged three times without discovering any signal. 

Click on the plus-circle (1).svg button in the righthand corner of a specific Template to add a Trigger. 

Input the name and select a severity from the dropdown menu. The severity level allows you to internally dictate the priority level for each notification. 

The Trigger expression sets the parameters that define when a notification will be sent. 

Select SUBMIT to save the new Trigger. 

add-trigger.JPG

Add Macro


A Macro will take the place of the longer community string in your Monitoring Template.

Click on the plus-circle (1).svg button in the righthand corner of a specific Template to add a Macro. 

Input the name and value, then click SUBMIT. 

add-macro.JPG

Edit Monitoring Template


Select EDIT in the bottom righthand corner of a Template to make changes to the Template name and description. Click SUBMIT to save any changes. 

Click on a line item to edit individual items or triggers, or click the red X next to a line item to remove it. 

TIP: Making a Template level change will apply those changes to all devices the Template is Monitoring. 

edit-template.JPG

Edit Item


Click on an Item to make changes to attributes like the Item name, description or time interval. 

The units field changes how specific data points are displayed within the system. Unit options are: bytes, bits per second (bps), unixtime and uptime. 

Select SUBMIT to save changes. 

monitor.PNG

Edit Trigger


Click on a Trigger to make changes to attributes like the Trigger name, severity level or to enable/disable the Trigger. 

Select SUBMIT to save changes. 

edit-trigger.JPG

Edit Macro


Click on a Macro to make changes to the Macro name and value, then click SUBMIT to save. 

edit-macro.JPG

Link Template


Linking Templates allows you to associate one Template with another, and copy the new Templates items and triggers to the existing Template. 

Select a Template to link to from the dropdown menu, then click SUBMIT. 

add-link.JPG
Back to Top
Previous

Monitoring Templates

Next

Monitoring Templates

Copyright © 2023 Vision Support
Back to Top