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  • KNOWLEDGE BASE
  • Network
  • Monitoring
    • Monitoring Templates

Monitoring

network monitoring

The Monitoring page within Network shows a list of Central Offices where you can quickly check for any potential problems within the network.

Click on a CO to be taken to its Warehouse page or click alarm_on-24px.svg next to a CO to be taken to the Hardware being monitored.

Click location_city-24px.svg in the upper right to view the Central Offices being monitored, description-24px.svg to view Monitoring templates, and map-24px.svg to view the Monitoring map.

  • View Hardware Alarms
  • View Monitoring Template
  • Add Monitoring Template
  • Edit Monitoring Template

View Hardware Alarms


Clicking a CO on the Monitoring page will bring you here (the Hardware tab on the Warehouse page). alarm_on-24px.svg with a red number designates an active alarm for that piece of Hardware. Click to view the alarm.

Network_Monitoring2-6_16_20.png

Here we can see active alarms and their properties. Click warning-24px.svg to view Monitoring problems.

Network_Monitoring3-6_16_20.png

Here we can view information regarding this Monitoring problem. Click the problem to view the event.

Network_Monitoring4-6_16_20.png

Click on an alarm problem to view additional details. 

  • comment-24px (1).svg - Actions - Indicate any actions taken or notes about the monitoring problem. 
  • calendar.svg - Network Events - View any network event(s) associated with the monitoring problem. 
  • alarm_on-24px.svg - Notifications - View any correspondence that was sent in relation to the monitoring problem. 
  • calendar-range.svg - Recent Problems - View any associated recent problems corresponding to the monitoring problem. 
  • create-24px.svg - Update event - Change the event severity and add a message in relation to the event. 
  • calendar.svg - Create a network event for this specific event
problemdetails.png

Monitoring is also viewable from a specific piece of hardware.  

  • settings-24px.svg - Vendor Hardware Config
  • people-24px.svg - Associated Subscribers
  • call_split-24px.svg - View Usage
  • alarm_on-24px.svg - View Monitoring Alarms
  • swap_horiz-24px.svg - Connect or Swap the Device
  • event-24px.svg - View or Add associated Network Events
  • attachment-24px.svg - View or Add Attachments
  • directions-24px(1).svg - Get Directions/Drive-time to a location
  • create-24px.svg - Manually edit the Hardware
hardware.png
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IP Addresses

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Outside Plant

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