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  • KNOWLEDGE BASE
  • Admin Utilities
  • Contract Management

Contract Management

Admin admin utilities contract management

 Admin Permission Area 

The Contract Management module allows administrators to create and edit contract templates associated with Service Packages. These can be pulled into Workflows to be made available during a service order or installation.

  • View Contract Templates
  • Edit Contract Templates
  • Add Contract Templates

Find a service contract for a specific subscriber under the Subscriber's Services tab on their Account Page.


View Contract Templates

Click on a contract template to view. Click each tab to view attributes, associated packages and a PDF of the contract.

View Contract Templates.png
Template attributes

Click on the package to see relationship of the contract template in the Attributes of the service package. Click on the Contract name or description to show a list of related subscribers. 

Contracts.png
Associated packages

Here we can see the package attributes.

Admin_Contract9-6_19_20.png

The Subscriber Package Contracts tab will show all associated Subscribers.

Admin_Contract10-6_19_20.png 

The PDF tab displays a PDF of the contract.  

Admin_Contract5-6_2_20.png
The Contract PDF

Edit Contract Templates


To make changes to a Contract Template, click EDIT in the lower right corner of the template view window.

Change the Name and Description, under the Attributes tab.

Click Admin_Contract7-6_2_20.png slider to change the status of the template to active or inactive.

Add your custom contract text in the text editor.

When finished editing, click EDIT CONTRACT PARENT.

Edit Contract.png
Edit Contract Parent.png

Click the Contract tab to make changes to associated packages. Choose the desired package using the drop down menu on the right. Enter a name and description. Then click ADD CONTRACT.

Admin-Contracts8-6_2_20.gif

Add Contract Template


Click add_circle-24px.svg in the lower right-hand corner of the Contract Templates page. Enter a Name and Description. Copy and paste the contract text or use the text editor to type the text of the contract into the contract PDF field. Then click ADD CONTRACT TEMPLATE.

Add Contract.png
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