Subscriber - Invoices
This page shows all of the subscriber's paid and unpaid Invoices. Invoices are named with a transaction ID, show the date invoiced, the due date, total, balance and status.
By default the last five Invoices will be shown. To view more either search for the Invoice using the magnifying glass, or uncheck the Limit to Last 5 box in the bottom left.
Click the drop down arrow to the left of a paid transaction to view more information about the Payment. Click the payment to be taken to the subscriber's Payments tab.
A credit card payment applied to an invoice
View an Invoice
Click on an Invoice to view more information.
Below the Invoice ID you'll see the Invoice Date, Due Date, and the Subscriber's Location. Invoice details include the associated Package, line items, billing start and end, quantity, rate, and amount.
In the lower right, click to rebuild the PDF, to view the PDF, and to email the PDF to the subscriber.
An invoice for a wireless service
Void an Invoice
On the subscriber's Invoice tab click next to an unpaid Invoice to void. Enter a reason for the void, then click Void Invoice.