Recurring Payments

Recurring Payments and Payment Methods are shown at the top of the page followed by past transactions.

If a Payment Method is set to recurring, it will always display a start date under the start column, as well as term details (like every 1 month(s) on day 1).

Recurring Payments

Choose when recurring Payments will start and end, how often they repeat and on what day. When finished, click ADD RECURRING.

_{This sets up a recurring payment on the first of each month with no end date}

View a Recurring Payment Method

On the Subscriber's Payments tab, click on the Recurring Payment Method to view more information about the Payment method.

The payment method response log will track every payment (or payment attempt) made using this method. It will also display the corresponding transaction ID numbers and the payment response.

The response logs will also indicate if a payment method has been declined, or if there is an error with a specific payment method.

Refer to your payment processor for more information regarding specific payment error codes.

Edit or Delete a Recurring Payment

Click on the Recurring Payment under the Payments tab that you want to edit or delete.

Select EDIT in the bottom righthand corner. From there, change the payment start date, end date and when/if the payment will repeat.

Click UPDATE to save those changes, or click DELETE to delete that Recurring Payment.

Add Recurring Credit

To add a new Recurring Payment Credit, click the and then select the Add Payment button .

From the "Select Payment" dropdown, choose Credit as the payment type.

Choose the appropriate Credit type from the dropdown menu. To make changes to each Credit type, including creating a recurring Credit or changing the Credit amount, visit the Credits section under Admin Utilities.

Toggle the button to create an Automatic Recurring Credit, then select ADD CREDIT.