Hardware

Vision Hardware management allows users to quickly and easily view all information pertaining to a particular piece of Hardware. View Locations, associated Subscribers, Purchase Order information, and more. Use the PON view to more easily understand how your Hardware fits into your Network. Tying everything together allows users to more quickly resolve issues and limit downtime for your Subscribers.

View Hardware

The Hardware page shows all items within your Network. Use the search tools to find specific items, or click on an item to be taken to the Hardware view page.

Filter, sort and search to find and view specific pieces of hardware. Change the order with which the information is displayed by clicking on the column title and selecting from the drop-down menu.

Select the icon to conduct an advanced search to filter. Click on the manufacturer, product type or model drop-down menus to change how the information is displayed.

Choose the number of results to be displayed by selecting from Limit the drop-down menu.

Click on the icon in the top right corner to select the displayed columns.

The Hardware view is broken down into Attributes (MAC Address, location, product type, etc.), Purchase Order information, a map view of the Location and PON view.

At the top of the attributes box you have the options to:

- Vendor Hardware Config
- Associated Subscribers
- View Usage
- View Monitoring Alarms
- Connect or Swap the Device
- View or Add associated Network Events
- View or Add Attachments
- Get Directions/Drive-time to a location
- Manually edit the Hardware

There are links for the IP Address, the Model on the Manufacturer page, the current Location and the associated Warehouse.

The Purchase Order box will show you all the information from when this piece of Hardware was purchased. Click the Purchase Order number to be taken to that PO.

Vendor Configuration

Click the

icon to view the vendor configuration. Here you have the options to add provisioning, change the IP address or remove provisioning. Some of these options may change based upon the device being configured.

For applicable devices, the Calix Support Cloud function is available from the hardware config tab.

The ability to edit the provisioning record is available from the Calix Cloud Config tab.

View Associated Subscribers

The Circuits tab displays associated Subscribers with this piece of Hardware. In the bottom right you can see the total Subscribers and the total speed commited.

The Service Items tab displays Service Items associated with the Hardware.

View Usage

Here you can see the total number of each Circuit Type.

View Alarms

Here you can view all Monitoring alarms associated with this Hardware. Click the drop down to view more information.

Connect/Swap Device

Here you can swap Hardware and move the old device to a different Warehouse. Click to view affected Circuits and to view affected Subscribers.

The hardware swap function will move:

Old inventory item from the current location to the specified new location
New inventory item to the location of the old item
Circuits tracked in Vision from the old item to a compatible port on the new item
IP address from the old item to the new item

Search for the new device under Find New Device, then select a location where the old device will be moved from the drop-down menu. Select SWAP to switch the devices.

View Network Events

Here you can view associated Network Events. Click on an event to open up the Network Events page. Click ADD EVENT to create a new event directly from the Hardware page.

Attachments

Here you can view and add Attachments to associate with this Hardware.

Edit Hardware

Editing a piece of Hardware allows you to move it to a new Location. Relocating equipment might be necessary if the equipment needs to be replaced or swapped out for whatever reason.

This function makes it possible to associate a device with its specific spatial location, as well as associate it with the service item and subscriber.

Click on the drop-down menu to move the hardware to a warehouse or a subscriber location.

Search for the specific warehouse or subscriber location.

The search field will populate matches to the search. Select an option, then click UPDATE to save changes.

Under Hardware Components you can edit the description, MAC address, serial number and more.

Under IP Addresses you can view, search and add IP Address information associated with the Hardware.

Hardware Monitoring

Click on a specific piece of Hardware to view the Monitoring Status.

The status will indicate whether the Hardware is Monitored. Click the to setup Monitoring.

Select an existing Monitoring host (if applicable) from the dropdown menu. Click TIE HARDWARE TO HOST to create a connection between that piece of Hardware and the host.

To add a new host, input a description, monitoring type and the IP or DNS name to Monitor. Select a template from the dropdown menu and enter the SNMP Community String.

When finished, click ADD NEW HOST to save the details.

View Hardware Ports

To get to the hardware port view, click the menu icon next to the Hardware name in the upper left.

Click the drop down next to each Slot for this piece of Hardware to view the Ports. Click to quickly view Subscribers, Usage, Alarms, or to Move the Circuit. Click a Port to view more details. Click a Circuit to view attributes.

Click on the icon next to the hardware name to access the menu options.

The settings icon will display the hardware configuration for the specific piece of hardware.

Click on the subscribers icon to view associated circuits and subscribers.

The usage icon lists the number of subscribers served (last mile details) and the number of segments of fiber (plant) associated with the piece of hardware.

Click on the alarm icon to view any notifications associated with the hardware.

Select the connect/swap icon to move a hardware device to a new location.

Click on the disconnect icon to disconnect the hardware device.

Click on theicon next to the hardware port to access the menu options.

Select the subscriber icon to view any circuits or subscribers associated with that port.

The usage icon lists the number of subscribers served (last mile details) and the number of segments of fiber (plant) associated with the piece of hardware.

Select the alarm icon to view any alarms associated with a subscriber or circuit.

Click on the move circuit icon to move the circuit to a new port on the same piece of hardware or a different piece of hardware.

The hardware port view is a visual representation of our Network, showing the path of Circuits from start to finish. Each node in this view designates a different piece of Hardware. Click on a node to view more information about that piece of Hardware. Lines between a node designate a Circuit.

Click on a Line to highlight the Parent Circuit path.

Click on an ONT node to bring up more information about that specific piece of Hardware. The small "S" node attached to this ONT designates a Subscriber.